Last update: April 20th, 2023
1.- Ownership
This site is owned and operated by Ibiza Trend Pitiusas S.L (hereinafter Ibiza Social), with domicile in Ctra. from Platja d'en Bossa, 16, Edificio Geminis, 40 bajo, 07817 Ibiza, Balearic Islands, Spain.
Tax ID: B16628091 Email: info@ibizasocial.com
2.- Acceptance
This online service allows, through its API or Application Programming Interface, automated translations of e-commerce or websites (hereinafter, the Service). Ibiza Social is subject to the following terms and conditions: these Terms of Sale and Use, our Privacy Policy and Cookie Policy.
When you use the Service, you accept our terms and conditions and with this you agree not to use it for illegal purposes.
On the other hand, we inform you that for legal reasons we archive the electronic documents in which purchases are formalized. You can access these documents at any time by requesting it at: info@ibizasocial.com
The invoices will be issued electronically, but you can request a paper copy whenever you want.
3.- Description and Use of the Service
3.1.- Description
The service constitutes a technology platform that allows Ibiza Social users to book stays in accommodations from various hosts, according to their preferences, date, location and type of stay and which will be provided by those third-party providers that register independently with Social Ibiza.
In the same way, the different hosts can offer their accommodations so that they can be reserved by the users. In addition, the service can be provided by agents attached to Ibiza Social.
In this way, Ibiza Social offers you the right to use a platform that allows users to publish, offer, search and book services from a Host. When users make or accept a reservation, they enter into a contract directly with each other. Ibiza Social is not one of the parties nor does it intervene in any other way in the contractual relationship between users. Ibiza Social only acts as a collection agent in accordance with the provisions of these Terms of Use and Sale.
Therefore, Ibiza Social doesn’t and cannot control the conduct or good work of Guests and Hosts and doesn’t guarantee i) the existence, quality, safety, suitability or legality of any Advertisement or Host Service or ii) the veracity or accuracy from listing descriptions, reviews and other member contributed content.
In this way, you acknowledge that Ibiza Social doesn’t have the general obligation to supervise the use of the platform or to verify the information provided by users, but does have the right to review, disable access, delete or edit content to manage, protect and improve the platform for the purposes of fraud prevention, risk assessment, investigation and customer service.
3.2.- Provision
In order for us to carry out the provision of the Service, you must register as a User or as a Provider, completing the requested information with true and exact data.
You can also make reservations through authorized dealers acting as agents. In such cases, the data you provide at the time of booking will be provided to us by the authorized agent and
They will be entered into our system in order to manage the service.
After registration, Ibiza Social acts solely as an intermediary between the User and the Independent Provider.The provision of services is the sole responsibility of the Provider with whom you decide to make your reservation.
To do this you must select the Provider you want, make the reservation, proceed to your payment and go to your accommodation. Once the reservation is made, the contract that encompasses the services provided by the Provider is entered into directly between you and the Independent Provider. Ibiza Social is never part of that contract.
In this way, the rules that will govern the accommodation, such as the need for a deposit, will be subject to the terms and conditions established by the host.
3.3.- Use
Users, whether they are potential clients, hosts or agents, agree to use the Service in accordance with current legislation and the terms and conditions of the platform.
Whether you are a User or Provider, you are responsible for all activity that occurs under your account and you agree to keep your account username and password secure and secret at all times. Unless otherwise permitted by Ibiza Social in writing,you may only have one account per user or provider.
Likewise, users agree not to collect data for advertising purposes, send advertising of any kind or communications for sales purposes or others of a commercial nature. Nor may they make available to third parties, for any purpose, data collected on the Service.
In case of non-compliance with these obligations, users must be responsible for them. In the same way, in the event of damaging, rendering useless, overloading, deteriorating or preventing the normal use of the materials and information contained in the Service, the information systems or the documents, files and all kinds of content stored in any computer equipment of the Service, its members or any user of the Service.
4.- External links
The Service may send you to other websites through links.
However, Ibiza Social does not control those sites or their content, which are in fact subject to their own terms and conditions. Therefore, Ibiza Social is not responsible for the quality, veracity or accuracy of these sites.
5.- Age
Regarding the use of the Service, you declare that you are of legal age and that you have the necessary legal capacity to be bound by this agreement, and use it in accordance with its terms and conditions, which you fully understand and acknowledge.
If you contract the Service on behalf of a company, you acknowledge that you have authorization and adequate representation on behalf of the organization to do so.
You declare that all the information provided by you to access the Service, before and during its use, is true, complete and accurate.
6.- Intellectual and industrial property and license
6.1.- Intellectual and industrial property
The content and information of the Service (among other data, text, sound, image or computer code), as well as the hardware or software elements used to provide such content and information, are the property of Ibiza Social or have the corresponding authorizations for your use.
Ibiza Social is the owner, or has the relevant authorizations, of all associated copyrights, trademarks, domain names, logos, trade dress, trade secrets, patents and other intellectual property rights. You may not use our copyrights, trademarks, domain names, logos, trade dress, patents, or other intellectual property rights unless we expressly grant you permission to do so.In addition, the modification, reproduction, duplication, copying, distribution, sale, resale and other forms of exploitation for commercial or equivalent purposes of the Service are prohibited.
Users and providers undertake not to request, by themselves or through third parties, any brand, company or commercial name, accommodations label, domain name or similar name or identification of the products, services or name of Ibiza Social or its providers. Likewise, it will not request the registration, patent or any other type of legal protection or attribution of any intellectual or industrial property rights that correspond to Ibiza Social or its suppliers.
6.1.1.- Claims
Ibiza Social is committed to helping people and organizations protect their intellectual property rights. Our users and providers agree to our terms by accessing or using our Service. Our terms do not allow our users to infringe or violate someone else's intellectual property rights, including their copyrights and trademarks.
To notify us of possible copyright or trademark infringement and request that Ibiza Social remove any content it maintains on the Service that may be illegal, send us an infringement notification, including: your contact information, copyrighted work infringement, content that infringes that work, where that work is on our Service, reasons why you believe that work is infringing, and your signature.
You can send it to the following address:
6.2.- License
For the provision of the Service we grant you a limited, revocable, non-exclusive, non-sublicensable or transferable license to use our Service, subject to and in accordance with our terms. This license is granted for the sole purpose of enabling you to use our Service in the manner set out in our terms.
7.- Content
7.1.- User and Provider
You can contribute to the Service by sending us messages to our email address, through the contact form or by sending messages through the platform's messaging system (hereinafter "Content").
We may use your Content in a variety of ways, such as: displaying it on the website, reformatting it, translating it into other languages, editing it for clarity, correcting errors, promoting or distributing it.
Therefore, by sending us Content you grant Ibiza Social a worldwide, non-exclusive, free license, until the content is withdrawn, transferable and sublicensable on that Content.
That means that the content is still yours, but Ibiza Social, thanks to that license to use, can:
a) use, reproduce, modify, adapt, translate, distribute and publish the Content, create derivative works from it, display and perform it throughout the world, by any known means and for any lawful purpose; and
b) use the name you submit in connection with that Content.
7.2.- Hosts
As a Host, Ibiza Social will configure a profile associated with your accommodations in accordance with the contract that binds you to us. Subsequently, you will have an account enabled on the Platform subject to the following obligations:
● You must provide the accommodation service in the terms announced and in accordance with the reservation made.
● You must comply with your legal obligations in terms of accommodation, personal data processing, possible tourist licences, declare, collect, liquidate or include VAT or other applicable indirect taxes, accommodation taxes, tourist taxes, income taxes or other liens.
● You must maintain an Ibiza Social profile that contains customer service contact information, including one or more of the following: email address, telephone number and/or website address. Make sure the information is accurate and up to date. You must not impersonate another business or accommodation or otherwise confuse, deceive, defraud or mislead customers as to the nature of your business and the services provided.
● You must respect the privacy rights of users and honor all requests (both inside and outside Ibiza Social) that people send to block, interrupt or otherwise unsubscribe from the communications you send them through Ibiza Social, including removing that person from your contact list.
7.3.- Agents
As an Agent, Ibiza Social will provide you with an account from which you canstructure your group of subagents and manage your activities directly from your Personal Area, from where you can download a pdf for your client and use a payment link to book their stay. Once the reservation is confirmed and payment is made, you will have access to direct contact with the owners/managers and manage the arrival of your clients.
Your account must meet the following conditions:
● You must comply with your legal obligations regarding tourism, personal data processing, possible tourist licences, declare, collect, settle or include in the price VAT or other applicable indirect taxes, accommodation taxes, tourist taxes, income taxes or other liens that are applicable in your case.
● You must maintain an Ibiza Social profile that contains customer service contact information, including one or more of the following: email address, telephone number and/or website address. Make sure the information is accurate and up to date. You must not impersonate another company or otherwise confuse, deceive, defraud or mislead customers as to the nature of your business and the services provided.
● You must respect the privacy rights of users and honor all requests (both inside
and outside Ibiza Social) that people send to block, interrupt or otherwise unsubscribe from the communications you send them. by Ibiza Social, including removing that person from your contact list.
7.4.- Prohibited activities
In addition to what is indicated, you agree not to perform any of the following acts when using the Service:
a) Access, monitor or copy content or information from this website through the use of robots, crawlers, data scrapers or any other automated means that allow the website or its content to be accessed, crawled, indexed, retrieved or otherwise used for any purpose without the explicit written permission of Ibiza Social;
b) Embed, mirror or otherwise incorporate any part of this website into another without our prior written permission;
c) Attempt to modify, translate, adapt, edit, decompile, disassemble or reverse engineer any software used byIbiza Social in connection with the Website, including its API;
d) Use the website to infringe third party rights, which includes breach of trust and infringement of copyright, trademarks, patents, trade secrets, moral rights, privacy rights or any other intellectual or proprietary rights ;
e) Attempt to obtain unauthorized access to the website, computer systems or networks connected to the website through hacking, password extraction or any other means. As well as the transmission of computer viruses, worms, defects, Trojans or other elements of a destructive nature;
f) Use any device, software or routine that interferes with the correct operation and security measures of the website.
7.4.- Opinion spaces and platform content
Ibiza Social provides opinion areas that are also subject to these Terms of Use and Sale
As a user of the Service, you will be solely responsible for the use you make of them and you will use them at your own risk. Ibiza Social won’t edit or control user messages published or distributed on the website nor will it assume any responsibility or liability for such user messages, beyond what is legally provided.
However, Ibiza Social reserves the right to delete user messages and content. In these discussion areas, you may not post any content that is: false, illegal, misleading, libelous, defamatory, obscene, pornographic, indecent, harassing, threatening, contrary to rights of privacy or publicity, abusive or fraudulent.
As a user of Ibiza Social, you declare that you are the owner or that you have the necessary permissions to use and authorize the use of the content shared on the Service as described, especially in the case of Providers and the content, material, goods or services that promote through the platform.
In any case, remember that by accessing or using the Service you may be exposed to content from other users that could be offensive, obscene, inaccurate, objectionable or inappropriate for any other reason. Ibiza Social does not subscribe to such content nor can it endorse its accuracy.
However, Ibiza Social reserves the right not to publish any content or information that is false or contrary to the rights of third parties, as well as to enable an appropriate replication channel.
8.- Price and taxes
8.1.- User
You understand that the use of the Service may entail charges for the services or goods that you contract from a Provider.
The price of the contracted services must be paid to Ibiza Social at the time of making the reservation. Payment will be made as follows:
- Selection of dates and desired accommodations
- Confirmation of availability (this step can be instantaneous or require confirmation of accommodations)
- Pay: In the case of reservations made more than 30 days in advance, 50% will be paid at the time of reservation and 50% the week prior to it. For this, a reminder email will be sent to the client. In case of reservations made less than 30 days in advance, the full price must be paid at the time of making the reservation.
- Payment methods: The client can make the payment by credit or debit card, bank transfer or paypal. In cases where the user chooses a bank transfer, since this may not be instantaneous, they must attach proof of payment before leaving the platform in order to confirm the reservation.
Subsequently, you won’t have to pay anything else to the selected Provider as a reservation, although depending on the type of stay and current regulations, the Host may have to collect the corresponding tourist tax depending on the duration of your stay and the number of guests.
Likewise, certain Providers may require the payment of deposits or sureties to enjoy it, of which you will be warned at the time of making the reservation.
Similarly, certain Services could be contracted at the time they are consumed, independently of the previous reservation or the services included in your reservation and, in any case, subject to the corresponding price that must be paid to the Provider.
Ibiza Social will act as the limited collection agent of the third party Provider and payment of the charges will be considered as a payment made directly by you to the Provider, regardless of the contractual agreements in force between Ibiza Social and the Provider.
Charges will include applicable taxes where required by law, will be final and non-refundable except as otherwise provided in these terms or the Provider's terms. Ibiza Social will respond accordingly to any request to modify the charges for a particular service or good according to the terms that are applicable to it. Ibiza Social, at any time and in case of detecting errors, modifications, nullities or cancellations or any other circumstance that allows it, reserves the right to establish, eliminate and/or review the charges for any or all of the services or goods obtained from through the use of the Service. This payment structure is intended to fully compensate the Third Party Provider for the services or goods provided. You understand and agree that while you are free to provide additional payment as a gratuity and/or gratuity to any Third Party Provider who provides you with services or goods obtained through the Service, you are under no obligation to do so. Gratuities and/or tips are voluntary.
In the event that the client's place of residence or domicile is another member state of the European Union or a third state, the price of the reservation may be modified if the applicable tax rate is different.Please note that transactions, currency conversion and other fees based on the currency or payment method chosen by the User to send and
receive payments may be imposed by a third party service provider, so Ibiza Social does not responsible for any of these costs and declines all responsibility in this regard.
Ibiza Social informs credit and debit card holders that transactions are carried out on a secure page, using TSL technology to guarantee the security of data transmission.
8.2.- Host
Your relationship with Ibiza Social is that of an independent person or entity and not that of an employee, participant or partner of Ibiza Social, with the sole exception that Ibiza Social acts as a collection agent in accordance with these Terms of Use and Sale. Ibiza Social doesn’t direct or control your Hosting service, and you understand that you may, at your sole discretion, decide if, when you provide the Hosting services, at what price and under what conditions.
As a host, you are responsible for your own acts and omissions, and also for the acts and omissions of anyone you allow to participate in the provision of your hosting services. Likewise, it is up to you to set the price and establish the rules and requirements of your advertisement. You must detail any and all fees and charges in the listing description and you may not charge any additional fees or charges that have not been disclosed in your listing within the Ibiza Social platform. Similarly, you must not encourage guests to create third-party accounts, write reviews, provide their contact information or take other actions outside of the Ibiza Social platform.
Regarding the collection of your host services, Ibiza Social will pay you the amount of the reservation price, deducting from it but the commission of 5% corresponding to the Ibiza Social Services as well as the applicable taxes. Of said commission, a fraction will be charged to the client (corresponding to 2% of the total price of the reservation) and another fraction to the host (corresponding to 3% of the total reservation) which will be the subject of the corresponding invoice that will be sent to you it will arrive quickly to your email.
In the event of cancellations of reservations already paid that occur in accordance with these Terms of Use and Sale and give rise to a total or partial refund of the payments made, you understand and accept that Ibiza Social will have the right to recover the amount from the host. Of such refund, including the subtraction of such refund from any future payments due to the Host.
8.3.- Agent
Your relationship with Ibiza Social is that of an independent person or entity and not that of an employee, participant or partner of Ibiza Social, with the sole exception that Ibiza Social acts as a collection agent in accordance with these Terms of Use and Sale. Ibiza Social does not direct or control your hosting service, and you understand that you may, at your sole discretion, decide if, when you provide agent services, at what price and under what conditions.
As an agent you can add a commission for your services to the price of the service set by the host. The payment of said commission will be made with in 30 days after the issuance by you of the corresponding invoice in the name of Ibiza Social.
In the event that you pay the price of the reservation on behalf of your client, you should not add said commission at the time of making the payment, but you must invoice your client separately.
In cases in which you pay the price of the reservation on behalf of your client, remember that you will be the one who forms part of the contract with the host and is directly responsible for any obligations arising outside of the agreements that you may have established with your client in order to cede those responsibilities.
9.- Restriction, suspension and termination of the Service
If as a Supplier you violate the terms of these legal conditions, you stop providing the contracted services without just cause, you provide services of a different nature or quality inferior to that contracted, Ibiza Social may restrict, suspend or terminate its intermediation service. In such cases:
a) If your activity is restricted or suspended, you will be notified by email before it takes effect.
b) If it is decided to completely terminate the provision of all your services, you will be provided, at least thirty days before the termination takes effect, a statement of the reasons that justify the decision by email, except legal obligation or imperative need to terminate the service immediately.
In any case, you will be offered the opportunity to clarify the facts and circumstances with in the framework of an internal procedure for handling disputes.
10.- Validity of offers
The plans offered in the Service, and their prices, will be available for purchase while they are in the catalog displayed through the web.
In any case, Ibiza Social reserves the right to make any changes to the Service that it deems appropriate, being able to update functions of the Service according to the market.
Likewise, Ibiza Social may, in case of agreement with a certain Provider, establish special offers or create promotional codes for its services, which may be exchanged for account credit or other elements or benefits related to the Service and/or the services of a third-party Provider, with subject to any additional conditions that Ibiza Social establishes based on each promotional code.
By using the service you agree that promotional codes:
- They should only be used for the intended audience, intended purpose, and in a lawful manner.
- They may not be duplicated, sold or transferred in any way, or made available to the general public (whether posted on a public forum or otherwise), except with the permission of Ibiza Social.
- They may be invalidated by Ibiza Social at any time, in case of non-compliance or fraud in their use, without liability for Ibiza Social.
- They may only be used in accordance with the specific conditions that Ibiza Social establishes for said promotional code.
- They are not valid as cash.
- They may expire before you use them.
Ibiza Social reserves the right to withhold or deduct credit or other elements or benefits obtained through the use of promotional codes in the event that Ibiza Social determines or believes that the use or redemption of promotional codes was erroneous, fraudulent, illegal or in violation of the conditions of the promotional code or these conditions.
The prices that appear on the web are indicative and indicated by the suppliers, in this way, they could vary without prior notice.
We inform you that despite the updates that are made to the prices of the Service, they could contain errors. We will promptly correct any errors that appear, but they will not be binding on the Service.
11.- Qualification of Suppliers
Ibiza Social won’t intervene in any case in the negotiations carried out between a potential client (User) and a professional (Supplier), remaining outside of them at all times, so it won’t be responsible, in any case, for compliance of obligations to each other.
Ibiza Social doesn’t own, control, or manage any accommodation advertisement, nor the hosting services, nor any tourist service. Ibiza Social is not a party to the contracts signed directly between Hosts and Guests nor is it a real estate agent, travel agency, insurer or package tour organizer or retailer in accordance with Directive (EU) 2015/2302.
Ibiza Social doesn’t act as an agent with any capacity, except in accordance with the provisions of these terms as a collection agent.
Therefore, potential clients and professionals exempt Ibiza Social from any disagreement that may arise between them.
It is the sole responsibility of the client or potential client (User) to verify the suitability of the services offered by the professional (Provider), and that they are adapted to their needs. The client or potential client also assumes the responsibility of examining the provider they contract in relation to their location, hours or services other than those included in the reservation made through Ibiza Social, as well as carrying out the appropriate follow-up of the information required from the services, the resources provided and the adaptation to what was requested by the client or potential client and agreed between the parties.
In no case will Ibiza Social control or intervene in the execution of the tasks and services by the professional (Provider), nor in the adequacy, quality or result thereof. For this reason, Ibiza Social excludes, to the fullest extent permitted by the legal system, any
liability for damages of any kind that may be due to the execution or result of the work entrusted to the professional.
In turn, the client or potential client (User) expressly exempts Ibiza Social from any discrepancy, liability, damage, prejudice or impairment as a result of the contracting or work carried out by the professional (Supplier).
12.- Classification, differential treatment and access to supplier data
12.1.- Classification
Ibiza Social uses classification, valuation and/or weighting systems in order to determine the priority in the positioning within the web of one service over another.
Specifically, our classification system takes into account:
a) The characteristics of the services offered, as well as their price to determine a horizontal or category classification.
b) The Provider's physical location to determine a location classification within the chosen category.
c) The evaluation of the service by consumers and users in order to establish a classification by vertical positioning, and said classifications may be altered through direct or indirect remuneration, in which case it will be stated.
Likewise, Ibiza Social informs that our Service allows or could allow classifications based on filters chosen by the user (price range or alphabetical order, for example) which, if used, will render the classification system initially adopted by the user ineffective of Ibiza Social.
12.2.- Differential treatment
Ibiza Social can adopt specific measures that allow applying differences in treatment to professionals who provide the same products or services. Specifically, these differences in treatment will be based on direct or indirect remuneration or on a different level of access to customer data. In such cases, the classification and/or positioning of the provider could be altered within the platform, stating in a visible place that this position or classification is "sponsored", "recommended" or an equivalent term.
12.3.- Access to data
a) Ibiza Social has access to the Provider's data or to the data that is generated, including under what conditions and to what categories of data.
b) The Provider where you decide to exchange your service package will have access to the data linked to said pass or service package once.
c) The Providers, in turn, may, if they so contract, have access to the data of the clients or Users (even if in aggregate form) who use the Service, including total volume of clients, dates or periods of use, type of preferred service in relation to the different demographic categories of data.
d) No data is provided to third parties that is not essential for the proper functioning of the Service.
13.- Exclusion of guarantees, liability and indemnity
13.1.- Exclusion of guarantees
Except in those cases expressly described in these terms and conditions and to the extent permitted by law, Ibiza Social is not responsible for damages of any nature that may be due to lack of accuracy, completeness or timeliness, including errors and omissions, of the information contained in the Service. Likewise, neither is there any duty or commitment to verify or monitor its contents and information.
Likewise, Ibiza Social does not guarantee the availability and continuity of the operation of the Service. Ibiza Social will try to warn sufficiently in advance of the interruptions that could occur in the operation of the Service whenever possible.
Ibiza Social excludes, to the full extent permitted by law, any liability for damages of any kind that may be due to the lack of availability or continuity of the Service. In the same way, regarding the fraud of the utility that the users could have attributed to the Service.
Likewise, Ibiza Social excludes any responsibility for damages of any nature that may be due to the use of the Service and its contents by users, clients or professionals, or that may be due to the lack of veracity, validity or authenticity of the information that users provide to others about themselves. In particular, Ibiza Social excludes any liability for damages of any nature that may be due to impersonation of a third party carried out by a user in any kind of communication carried out through the Service.
Ibiza Social does not own any of the properties or accommodations offered through its platform by the Providers. Consequently, it does not review or validate the properties or accommodations rented by the buyer. Ibiza Social is not responsible for any type of deficiencies in the services acquired, issues related to the right of admission, health infractions, security problems, personal injuries or illnesses, including safety or health aspects, that may affect users when acquired the services offered by Ibiza Social. These problems must be resolved between the user and the accommodation, in the same way as any client of the propriety, regardless of whether they contract the service through Ibiza Social.
13.2.- Responsibility regarding Suppliers
Our aggregate liability arising out of or in any way related to our terms, us or our services will be limited to losses that are a reasonably foreseeable consequence of such breach and will not exceed the amount the amount of commissions accumulated with the Hotel in the last six months.
If someone makes a claim against us related to the actions of the Provider, its information or content in Ibiza Social, the Provider will indemnify and hold harmless, to the extent permitted by law, Ibiza Social for any type of liability, damage, loss and expense (including reasonable legal fees and costs) arising in connection with or in any way connected with the following:
a) Your access to or use of our Service, including information provided in connection therewith;
b) Failure by you to comply with our conditions, the service to be provided or the applicable law; either
c) Any false statement that you make.
You will collaborate to the extent that we request it in the defense or resolution of any claim.
In the event of a complaint or claim from a user that can be verified and that breaches the conditions contained herein, the Provider understands that Ibiza Social may decide to refund the price of the reservation to the customer and discount it to the provider.
If the laws of your country of residence, applicable as a result of your use of our services, do not allow it, the above limitations will not modify your rights with respect to Ibiza Social.
14.- Withdrawal, cancellation and refunds
14.1.- Withdrawal
For the purposes of the provisions of article 97.1.i) RDL 1/2007, in relation to the provisions of article 103 l) of the aforementioned Royal Decree Law, the user will not have the right of withdrawal.
Specifically, we are faced with the supply of accommodation services for purposes other than serving as housing, transport of goods, vehicle rental, food or services related to leisure activities, if the contracts provide for a specific date or period of execution and, therefore, are exempt from the aforementioned right.
In case of doubt, contact us at: info@ibizasocial.com
14.2.- Cancellation, refunds and modifications
Force majeure events such as large-scale earthquakes, wars or travel restrictions imposed by the authorities due to health events such as pandemics will be a condition for contract cancellation. In such cases, the amounts paid by the client will be refunded.
If the client decides to voluntarily cancel their reservation and such request is made at least 100 days in advance with respect to the date of entry, Ibiza Social will return 25% of the reservation previously discounting the 5% Ibiza Social commission.
Any request to change the reservation made will only be taken into account by Ibiza Social if it is made by email to info@ibizasocial.com and in advance of at least 7 days with respect to the date on which the accommodation must be made. In any case, it could have an additional cost.
Ibiza Social cannot guarantee that such change requests will be carried out satisfactorily since they will be subject to the availability of reservations already made by other clients.
15.- Modifications and nullity
We may update the terms and conditions of the Service in the future, as well as features and functions of the Service itself. However, this won’t adversely affect the quality of any service that we have expressly agreed to provide.
We will inform you if the terms and conditions change by placing a prominent notice on our website and/or by email.
In the case of modifications that affect the general conditions of the Suppliers, these:
a) They will be notified by email. b) The modifications won’t take effect before the end of the notification period, which will be at least 15 days.
a) The affected Provider shall have the right to terminate the contract with Ibiza Social before the expiration of the notification period.
b) The notification period won’t take effect when the modification is due to a legal, regulatory or necessary obligation to deal with dangers such as spam or malicious software, among others.
c) No retroactive modifications will be made except by legal imperative.
If any clause included in our terms and conditions were declared, totally or partially, null or ineffective, it will only affect said provision or the part of it that is null or ineffective. The terms and conditions will subsist in everything else, having said provision, or the part of it that is affected, for not being made.
We may freely assign all of our rights and obligations under these terms to our affiliates or in connection with a merger, acquisition, restructuring or sale of assets, or by operation of law or otherwise. We may also transfer your information to any of our affiliates, successor entities, or a new owner. In the event that said assignment is carried out, these conditions will continue to govern your relationship with said third party.
16.- Claims and actions derived from the contract
This Service is governed by Spanish law.
According to the applicable regulations, Ibiza Social informs of the existence of a European online dispute resolution platform that facilitates the out-of-court resolution of said disputes for contracts also entered into online between consumers (Users) and Internet service providers. This platform can be accessed through the following website: http://ec.europa.eu/odr
If the contracting of the Service is carried out by a company, in case of dispute, the parties submit to the courts of Palma de Mallorca and Spanish law. Likewise, we inform you that Ibiza Social makes available to clients who request it the official model of complaint forms that can be found on the web http://www.caib.es/sites/consumidor/es/full_de_reclamacions_i_cartell_informatiu/, download in this link (Self-filling claim form pdf), or requested through our email info@ibizasocial.com.
These will be registered with an identification key that we will inform you of and will allow you to track them.
17.- Delete account
Whether as a Provider or User, you can cancel your account by sending us an email to info@ibizasocial.com. If a user or provider unsubscribes, we will keep their information for a period of 90 days so that they can easily reactivate their account. Once this period has elapsed, all the information will be deleted except that information that we must keep to comply with our legal obligations.
18.- Contact
If you have questions about these terms and conditions, contact us at: E-mail: info@ibizasocial.com
Address: Ctr. from Platja d'en Bossa, 16, Edificio Geminis, 40 bajo, 07817 Ibiza, Balearic Islands, Spain.